Why Voice?
Voice as the digital transformation strategy
Accelerated efficiency
Speaking is easier and faster than typing, enabling quicker data capture and boosting overall productivity.
Multi-language flexibility
Supports speech in Indian languages and English.
Seamless data integration
Voice inputs are automatically digitized and integrated into systems.
Greater precision
Speech captures full context, nuances, and thoughts, reducing errors and misinterpretations often associated with typing.
Creating a keyboard less inclusive world
Voice technology democratizes access to technology, making interactions more inclusive. It ensures that all employees and customers, regardless of their writing skills, can fully participate and contribute.
hear@ai- 1.0
AI as a service platform
hear@ai’s unique value lies in extracting intelligence from transcribed text using LLMs, custom-built knowledge AI systems, and AI agents. This combination delivers real-time recommendations, suggestions, root cause analysis, and deep insights, all published on AVI (Artificially Very Intelligent)—a dashboard that integrates seamlessly with enterprise applications, enhancing ease of use and productivity.
hear@ai universe
hear@ai_SEARSTM
Extracting intelligence from voice directly
Project SEARS, short for Speech Emotion Analysis and Recognition System (patent pending), is being built in collaboration with IIT Delhi. It is an innovative solution that seeks to detect and analyze emotion & personality from speech, providing real-time insights for improved human interactions and decision-making.
The SEARS project is funded by Future Generali India Life Insurance
Next-Gen human-centered AI will be a multi-modal interpretation engine - trained and tuned to understand human need or character, not only through speech or written text but also by using vocal and facial expressions and even gesticulations.
Professor Santanu Chaudhury
- IIT Delhi
AI has the potential to transform the insurance industry, and at Future Generali Life Insurance, we recognize both its opportunities and limitations. As part of our digital transformation efforts, we are dedicated to integrating voice technology to boost efficiency and streamline operations.
Alok Rungta. MD & CEO
Future Generali India Life Insurance
Project SEARS embodies the future of Pradhi.ai, driving our commitment to advancing speech emotion recognition, particularly for Indic languages. By leveraging the rich data processed by our platform, we aim to deepen research in this domain-centric field, generating valuable insights that will further enhance our capabilities.
Ms. Vijayalakshmi Raghavan
Co-Founder & CEO, Pradhi AI
Our Customers Say
Future Generali India Life Insurance
We have done IT projects in the past. AI is not a project. It is the way forward for us to know and understand what our patients are saying.
It is not just about collecting feedback but a way to improve our processes so that we can serve our patients better.
Dr. R.V. Ramani
Founder
At Sankara, patient care is our top priority. When exploring systems to capture patient experiences, we drew insights from the airport and airline industry to collect real-time feedback. We noticed that feedback was primarily “positive,” often coming only from satisfied patients.
When the team from Pradhi.AI introduced us to voice-based AI systems, we entered a new era. Now, with SAHAI (hear@ai), we can directly capture patient voices. The system not only collects feedback but also routes it to the relevant department heads for prompt action. Managers are expected to resolve issues and provide closure.
I believe that innovations like SAHAI (hear@ai) from Pradhi.AI will significantly enhance patient experiences and set new benchmarks for quality care.
Bharath Balasubramaniam
President – Operations & Administration
We believe in constantly adapting to change. More so with technology. We are looking at AI to help manage some of our operations and key analytics. In view of that we tied up with pradhi to implement hear@ai, that uses voice as a means of communication. We are happy with the outcomes and look forward to more such innovative ideas.
Shailaja Rao Musunuri
Founder & Principal
Our happy place
Why pictures of tigers on our website? The space symbolizes our commitment to social responsibility and our dedication to making a positive impact.
